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Opportunity Details

Won Connect CIC

Won Connect CIC logo

Won Connect is a non-profit social enterprise with the aim of tackling social isolation amongst older and socially isolated...

Digital Buddy Volunteer

16 Nov 2026 - 05 Mar 2027

Closing date for applications is 20 Nov.

Become a Digital Buddy with Won Connect CIC and help Govan residents, including older adults, refugees and low-income families, feel confident using their phones. You'll be matched one-to-one with a few residents and support them remotely or face to face in local community spaces. Full training provided. A great way to build coaching, communication and community experience.

Won Connect CIC is looking for student volunteers for the Digital Buddy Programme, an intergenerational project supporting digitally excluded residents in the Govan area.

What you'll do

  • Support a few residents in the Govan area, matched with you one-to-one.
  • Help with everyday digital tasks: messaging, apps, online forms and spotting scams.
  • Offer support remotely (WhatsApp, phone calls or online video meetings) or face to face at local libraries and partner community spaces, including booked drop-in sessions.
  • Check in with residents 2–3 times a week and keep a short record of each contact.

There are no home visits as part of this role.

Who we're looking for
Patient, friendly people who are comfortable using and explaining how to use smartphones, and happy to support others to become more confident with technology.

Support and requirements
Full training is provided, including on our Digital Buddy App. Volunteers complete a basic disclosure check before starting.

When
Mid to late November 2026 to early March 2027. Unpaid.

About Won Connect

LinkedIn

Instagram

Contact Name

Maya Spanabel, Volunteer Coordinator– maya.s@wonconnect.org.uk

Benefits to self

Develop coaching, active listening and communication skills, and learn to explain technology in a simple, friendly way. Gain hands-on experience in digital support, safeguarding and community work, valuable for future careers, while making a real difference in your local community.

Benefits to others

Residents gain confidence using their phones for everyday tasks like online banking, Universal Credit, NHS services and spotting scams. Regular one-to-one support also reduces isolation and builds trust across generations and cultures.

Location

Remote (WhatsApp, phone calls or online video meetings) and face to face at local libraries and part

Training available

Full training is provided before you start, covering digital boundaries, data safety, safeguarding, and how to use our Digital Buddy App to support residents and keep records.

Hours per week

Up to 5 hours

PVG required

No

Support and supervision details

Our Volunteer Coordinator is your main point of contact and support throughout the role. The Project Manager and Project Coordinator also provide supervision and guidance. Volunteers have regular check-ins and can raise any questions or concerns at any time.
  • TypeRefugee & Asylum seeking people, Education, Elderly People, Integration, Mentoring, Peer Support, Social Enterprise / Community Interest Company

Employability skills

  • Leadership 0
  • Professional 0
  • Personal Development 0

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