Coronavirus (COVID-19) &FAQs

Guidance and support


If you have a low income, then the NHS Low Income Scheme may be able to help you with some health costs, including prescription charges, dental treatment, and glasses prescriptions.

The amount of support you receive will depend on your income and household incomings and outgoings, so you will need to declare these on your application.

Any student can apply, including international students so long as they are on a registered course that lasts six months or longer. You do not need to apply if you receive Income Support, Universal Credit (in some circumstances), Jobseeker’s Allowance (income-based), or Employment and Support Allowance (income-based) as you are already entitled to receive full healthcare support.

If you have yet to pay any charges, then you should use an HC1 form to apply for these costs. This is available here.

If you have already paid and are seeking a refund, then you should use an HC5 form which is available here.

Once you have completed the form, then you need to post it to:

NHS Low Income Scheme
NHS Business Services Authority
Bridge House
152 Pilgrim Street
Newcastle upon Tyne