Role Overview

Providing play, social, learning and leisure activities for children and young people with complex support needs from Primary one age up to 18 years after school and during school holidays.

Providing social, leisure and learning activities for adults with disabilities one evening per week from 6pm until 9.30/10pm.

Job Purpose

As a Support Worker you will be required to work as part of a multi-disciplinary team to support service users meet their needs and expectations.

You will be expected to support the service users directly within the child, youth or adult care setting.

You may also be required to work on a 1:1 basis depending on the needs of the service user.

Line Management Responsibility

There is no direct line management responsibility

Key Responsibilities

1. Day to day responsibilities

The Support Worker will ensure that:

• They work flexibly across all aspects of the centre service provision.
• Demonstrate an understanding of the Scottish Health and Social Care Standards
• Individual service user needs are met in practice in accordance with their agreed care plan
• They work within the after school care setting, including school holidays.
• They work with the evening group youth and adult group settings. (6pm-9.30/10pm)
• Provide escort services on a mini bus collecting adult service users from home and return.
• Deliver activities caring for service users and meeting their needs, in and out of the centre.
• Take part in trips and outings out with the centre travelling by mini bus.
• They demonstrate good standards of practice.
• They comply with Health and Safety requirements and undertake specific tasks relating to the health, hygiene and safety within and out with the centre.
• They support senior staff to provide a welcoming responsive, flexible and integrated service that meets the needs of service users and their family.
• They work to the rota prepared by senior staff and ensure that they are punctual and fit for work when coming on shift.
• They help clean, store and organise equipment and resources.
• Attend and contribute to meetings.
• The service user’s care plan is implemented and that any changes in the needs of the service user are reported immediately to the senior on shift.
• They deliver a high quality service for service users ensuring that all standards as laid down by statutory and internal documents are met

2. Additional Responsibilities

The Support Worker will ensure that:

• They keep accurate service user records, in accordance with the service requirements and C.O.J.A.C.’s policies and procedures including recording incidents, daily diaries and phone calls comments or issues raised by families.
• They have a good working knowledge of the guidance and operational handbooks and seek support and guidance for the senior staff if they are unsure of any aspect of a service users support
• They offer support to their colleagues and volunteers in the service
• They participate in staff meetings and reviews of the service and contribute to the continuous evaluation and improvement of the service

3. Reflective Practice

The Support Worker will ensure that:

• They regularly reflect on their performance and discuss with their seniors how they can improve on their practice

4. Health and safety and property management

The Support Worker will:

• Apply into practice all the principles of safety in the service as agreed with their Manager.
• Ensure that they are aware and adhere to and apply in practice, all agreed intervention strategies for service users whose behaviours can present as challenge to staff.
• Ensure that they apply all risk assessments that are in place to minimise risk to either service users or staff.
• Work within all aspects of delegated health and safety within the COJAC Centre.