Application process:

• Please submit your application through Deputy before midnight on Sunday 13th July

• You will be asked to upload a CV detailing the skills and experience you have that would make you suitable for the role.

• You do not need to submit the video question, just skip this part

• Please also complete the applicant diversity monitoring form, all questions are optional and will be stored separately from your application

• If you have trouble with your application or need to apply in a different way please email tally.kerr@strath.ac.uk

• If your application is progressed to the interview stage we will get in touch with you by 28th July. If you have not been contacted by then please assume your application has been unsuccessful this time. Due to the high number of applicants we're not able to provide feedback on unsuccessful applications.

• Interviews will be taking place on Tuesday 5th August

Duties & responsibilities:

• Being a welcoming first point of contact when students/visitors enter the Union

• Responding to enquiries by email, phone, face to face and live chat

• Ensuring the Union reception area is kept tidy and is welcoming

• Setting up rooms as required for society/external bookings

• Supporting occasional evening events for societies, such as being the on-duty fire marshal

• Facilities/health and safety checks

• Taking postal deliveries and directing these to the correct department

• Operating Yodel and Ebay package drop offs and pick ups

• Operating point of sale for merchandise sales

• Extra duties when required

• Full training will be provided

• 8 hours per week minimum term time contract

• Must be available in Glasgow to start the role with training from 1st September

   

Person specification:

• Experience delivering excellent customer service

• Able to manage competing priorities

• Able to work alone and with a team

• Great communication and interpersonal skills

• Able to problem solve with a can-do attitude

• Able to work with Microsoft excel, teams and outlook, and able to learn to work with other software

• Able to do manual handling to occasionally move packages and furniture

• Embody Strath Union's values and standards

Strathclyde Students’ Union is committed to promoting diversity and equality for all and welcomes applications from candidates of all backgrounds. We particularly welcome applications from applicants with disabilities, from ethnic minority backgrounds, and those with diverse sexualities or marginalised gender identities as these groups are underrepresented.

Workplace benefits

• The post-holder will be eligible to join the Strath Union workplace pension scheme.

• Other staff perks include: Headspace Premium subscription, free sport sessions, and staff discount on food, non-alcoholic drinks & merchandise.

Apply here