Coronavirus (COVID-19) &FAQs

Guidance and support


Opportunities FAQ's


1. What can I do to help?

COVID-19 & mutual aid:

1) Refuweege, a local charity that under normal circumstances works with refugees, have extended their service to anyone in Glasgow. They've set up a support pack delivery service in Glasgow and they need your help.

Anyone keen to volunteer can join their WhatsApp group:

If you are in self-isolation, or know someone who might benefit from this service, please feel free to share this flyer:


2) Marie Trust  a charity working with the homeless in the City Centre are looking for some volunteers who may be able to offer additional support now that their drop-in service has had to be restructured.

Ideally, they’re looking for students to help out two to three days per week (Mon-Fri), 0900 – 1600, with the below tasks;

• Cooking

• Delivering food parcels

• Sorting out mobile phones

• Doing check-in phone calls

• Enabling people, two at a time, to come in and get showered, etc.

Access to a car would be ideal, although this is not essential. All students would receive appropriate training to ensure they’re up to speed.

The best way to reach them is to message them through Facebook:

3) Local mutual aid groups

There's a full map of COVID-19 mutual aid groups here: Most of them are FB groups, where people in need post requests.

4) Food for Good Glasgow

Is a Foodsharing network distributing food to vulnerable people across Glasgow. You can help in various ways, start by filling out the volunteer form so that they can find the most relevant placement for you:

5) Other opportunities

Volunteer Glasgow have set up a page that is updated regularly with new volunteering opportunities here:

And GCVS have set up a help directory where you can find all the organisations doing their bit (and join them):

Online volunteering


Zooniverse gives people of all ages and backgrounds the chance to participate in real research with over 50 active online citizen science projects.

Work with 1.6 million registered users around the world to contribute to research projects led by hundreds of researchers.

Phrase Detectives

Lovers of language and literature, this is the place where you can work together to improve future generations of language technology. By indicating relationships between words and phrases you will help to create a resource that is rich in linguistic information.


LibriVox volunteers read and record chapters of books in the public domain (books no longer under copyright), and make them available for free on the Internet. 

You do not need any prior experience to volunteer for LibriVox, nor do you need to audition or send us samples. All you need is your voice, some free software, your computer, and maybe an inexpensive microphone.

Instant Wild

ZSL’s Instant Wild empowers you to take part in vital conservation work by bringing you live images and videos from amazing locations all around the world for you to identify.

You don’t need any special expertise to take part. Your involvement will not only contribute to conservation but you’ll also get a window into the some of the world’s wildest places.


2. Should I keep logging my volunteering hours?

Yes! Make sure to keep track of your volunteering here:

You can log any volunteering you are doing, including community groups, local mutual aid responses and online volunteering. You can also log skills as normal.

Anything you log up to 1 May will be included in the 2019/2020 Academic year. If you log hours beyond this date, it will count towards next year's total, unless you are graduating this summer.

3. Can I still request hours certificates and reference letters?

Yes, although please leave a bit more time than normal to get a response. Make sure you've set up your volunteering profile and logged your hours before requesting a certificate or a reference letter. You can do this here:

You can then email to request an hours certificate or reference letter. Please note we can only provide a reference letter if you've logged your hours, added skills and we can verify your volunteering.

4. I'm graduating this summer. Will I still receive my Volunteering Achievement Record.

Since we don't know who is graduating, you need to request a Volunteering Achievement Record by emailing

Your Achievement Record will show all hours you've logged per academic year, any roles you've held within the Union. If you would like anything excluded from your Record, please let us know in the email. It would also help if you mention any STAR Awards you've won when you're requesting your Record. 

This is an example of what a Record might look like.

5. I have signed up to volunteer at an event. What should I do?

All events with over 500 people will be cancelled as per Scottish Government guidance. A lot of smaller events are all issuing cancellations in the interest of health and safety. Check the organiser’s website and social media for notices, and if you don’t see any information, get in touch. If you are concerned about your own health and safety, or of those around you, please do not attend the event. Let the organiser know as soon as possible that you will not be able to volunteer. 

6. I have a regular volunteering shift at my community organisation. Can I still attend?

You can still attend if the organisation is keeping their services running. Get in touch with your contact person to check. However, please follow the current advice and self-isolate if you show any symptoms of COVID-19 (including a cough or a temperature above 37.8), especially if you are working with vulnerable people.


7. I have signed up to a workshop or training session through the Union. Will this still take place?

No face to face workshops will go ahead. However, we will be in touch with all registered attendees to send you some online resources. We will contact you again once the workshop or training session has been rescheduled.

You can now complete our Unconscious Bias workshop online:


8. I have a question that's not listed here. Where can I find further information?

The quickest way to get a response is to send a message to our dedicated COVID-19 info page on Facebook:

or by emailing our shared inbox: 

You can also still email us on but please note that we can't guarantee a quick response.

You can find Strath Union's Coronavirus statement here.

Please find the University of Strathclyde's Covid-19 Statement here.