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Opportunity Details

Who Cares? Scotland

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Who Cares? Scotland supports care experienced people to have their voice heard and we make that happen in a number...

Virtual Education and Engagement Volunteer - IT support/Trainer

This opportunity is ongoing, with no end date.

We are looking for volunteers who have strong IT skills and have experience using online platforms such as Teams and Zoom.

Who Cares? Scotland Education and Engagement team are looking for a Virtual Education and Engagement volunteer to assist in the delivery of online sessions, discussing and reflecting on Corporate Parenting practice in relation to people with Care Experience. The role will involve providing technical support and supporting the delivery team where necessary.

This is an exciting and newly developed role which gives practical experience within the Third Sector, providing training to Corporate Parents on care experience, and would allow for personal development for a suitable candidate.

This position is almost exclusively online, therefore, open to anyone with the ability to work remotely and possesses IT skills.

Who Cares? Scotland is a people organisation. We invest in our people, our relationships and in a positive working culture. It’s important to us that our volunteer team is included, involved and motivated to change society.

We aim to recruit people with excellent qualities from a wide variety of backgrounds who share in our mission. We particularly welcome applications from individuals with care experience.

What will I be doing?

  • Assisting in the delivery of online sessions to Corporate Parents, ensuring technical and minor issues are dealt with in real time.
  • Helping to monitor and moderate chat.
  • Answering questions in the forum chat.
  • Dealing with any technical issues as they arise – i.e. advising people to turn off microphones, facilitating breakout rooms, admitting late attendees to the session etc.

What qualities do I need?

  • Ability to separate personal experiences from collective voice.
  • Good emotional resilience, emotional regulation, and good self-awareness.
  • Reliability to attend pre-agreed sessions.
  • Ability to remain calm when managing issues within a session.
  • Ability to think outside the box.
  • Reliability and a commitment to treat all information in a confidential manner
  • Basic knowledge of care experience although extensive training is provided.

When will I be needed?

  • Flexible (schedule given in advance and at least few weeks’ notice).
  • Additional planning meetings, again plenty of notice will be given.

Any – this position can be exclusively remote.

What support will I be given?

  • Volunteer Induction and extensive training
  • Role specific training & ongoing development opportunities
  • Expenses –all out-of-pocket expenses will be reimbursed
  • Supervision and support from your group lead and volunteer coordinator

Contact Name

Benefits to self

- Extensive training in care experience related issues – induction, Child Protection training and Understanding Care Experience training. - Experience of the third sector through information and sessions. - Experience of teamwork.

Benefits to others

- Help create safe and supportive spaces for care experienced people through education and training for Corporate Parents. - Create a smooth online experience for trainees and trainers to minimise technological distractions.



Training available

Volunteer induction and training available.

PVG required


Support and supervision details

Supervision and support from your group lead and volunteer coordinator.
  • TypeAdministration, Education, Widening Access

Employability skills

  • Administration 0
  • Professional 0
  • Personal Development 0

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