We are looking for great volunteers for our retail shops throughout Glasgow. Consider volunteering at the shops closest to Strathclyde: Queen Street, Union Street, Dumbarton Road, and Duke Street (we'll be opening a new shop on Sauchiehall Street in a few months, too). About PPWH Shops The Prince & Princess of Wales Hospice runs a network of vibrant retail shops across Glasgow, helping to raise vital funds to support people living with life-limiting illnesses and their families. These shops offer high-quality pre-loved clothing, accessories, homeware and unique finds, all while promoting sustainability and community connection. Our shops are friendly, welcoming spaces where volunteers play a key role in delivering great customer experiences and ensuring every donation makes a difference. About the Role As a Retail Volunteer, you’ll help create a warm, welcoming, and organised shop environment for customers, donors, and supporters. Whether you're on the shop floor greeting customers or helping behind the scenes with donations, your time will directly support the work of the Hospice. What You’ll Do Typical volunteering activities include: Giving customers a warm and friendly welcome Assisting with sales and serving on the till (full training provided) Sorting, organising, and preparing donated items for the shop floor Creating eye-catching displays and helping merchandise stock Keeping the shop clean, tidy, and safe for everyone Helping accept donations and thanking donors Supporting safe customer flow in a busy city-centre environment Working alongside shop staff and other volunteers as part of a supportive team When We Need You (Suggested Timings) We offer flexible volunteering to suit you. Typical shifts include: Morning: 10:00am – 1:00pm Afternoon: 1:00pm – 4:00pm Full day (optional): 10:00am – 4:00pm You can volunteer: Once a week Once a fortnight Or on a flexible, ad-hoc basis Most volunteers give 2–3 hours per week, but any time is welcomed. The shop will be open Monday–Saturday, with occasional Sunday trading during busy periods. How We Will Support You  Volunteers at PPWH are fully supported by our staff and volunteer team. We provide: Comprehensive induction Including: Welcome briefing Introduction to PPWH and the retail team Shop tour and meet-and-greet Health & safety orientation Role overview tailored to your interests Expenses & wellbeing Travel expenses reimbursed (in line with PPWH volunteer policy) Breaks provided during longer shifts A friendly, supportive environment where volunteers are valued If you are interested, please click the ‘Apply’ button below (available when logged in and registered). You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out, then please feel free to contact Volunteer Glasgow on info@volunteerglasgow.org Follow this link to apply online: Volunteer Application | https://www.princeandprincessofwaleshospice.org.uk/volunteer-application After You Hit "Apply" Confirmation email sent. Follow-up contact (email or call) to arrange a chat. Induction session at the location Start volunteering with agreed-upon shift times. If you are interested, please click the ‘Apply’ button below (available when logged in and registered). You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out then please feel free to contact Volunteer Glasgow on info@volunteerglasgow.org.